FAQs

Apex Fleet Services

  • What kind of fleets do you typically work with?

    At Apex Fleet Services, we service a wide variety of fleet types. Our expertise encompasses commercial trucks, delivery vans, construction vehicles, and municipal service fleets. We have the capability to maintain and repair vehicles of different sizes and functions, ensuring comprehensive care for diverse fleet operations.

  • Do you provide roadside assistance?

    Apex Fleet Services offers roadside assistance for our fleet clients. Our team is ready to respond to emergencies and breakdowns, providing on-site repairs or towing services as required. This service is designed to minimize vehicle downtime and keep your fleet operational.

  • Do you provide DOT inspections?

    Yes, Apex Fleet Services conducts Department of Transportation (DOT) inspections. Our certified technicians perform comprehensive examinations to ensure your fleet vehicles meet all applicable DOT regulations and safety standards.

  • What diagnostic tools do you use?

    Apex Fleet Services employs advanced diagnostic equipment, including computerized scanning tools and specialized software. This technology enables us to accurately identify and diagnose vehicle issues, allowing for efficient problem-solving and targeted repair solutions.

  • What is your turn around time for repairs?

    Our repair turnaround time varies based on the complexity of the issue and parts availability. We aim to complete routine maintenance and minor repairs within 24-48 hours. For more extensive repairs, we provide a specific timeline following the initial diagnosis.

  • Do you offer after hour services?

    Apex Fleet Services provides after-hours services to meet the needs of our fleet clients. Our extended operational hours ensure that critical repairs can be addressed outside of standard business hours, helping to minimize disruptions to your fleet operations.

  • How is the billing handled for fleet accounts?

    We offer customized billing solutions for our fleet accounts. This typically includes consolidated monthly invoicing, detailed service reports, and flexible payment terms. Our billing process can be adapted to align with your company's specific accounting requirements.

  • Do you provide before and after pictures?

    Upon request, Apex Fleet Services provides before and after pictures of repair work. This visual documentation serves to illustrate the extent of repairs performed and acts as a valuable record for our clients' maintenance logs.